Emergency Instructions
If this is an emergency, please call our emergency line at 505 795-0488 or telephone the appropriate service provider listed below. We define emergencies as problems that require immediate attention to protect you and your property from harm.
Plumbing
Emergency Examples
- The sewer system in your house is backed up
- A severe water leak threatens your property
- In either situation: immediately use the shut-off valve to turn off your water supply (usually located behind hot water heater) if unable to locate use the main shut off valve located in the meter box (usually located near the front curb)
Emergency Contact
Rich Duran Plumbing and Heating Systems
Phone: (505) 412-1284
Heating and Cooling
Emergency Examples
- Loss of heat or cooling in severe weather conditions
Emergency Contact
Rich Duran Plumbing and Heating Systems
Phone: (505) 412-1284
Electrical
Emergency Examples
- Total electric failure to your home (Verify with your power company that there is not a neighborhood outage)
Emergency Contact
B Electric
Phone: (505) 828-0341
Roofing
Emergency Examples
- Roofing repair specialists will not repair leaks while it is raining. Take appropriate action to protect your property from water damage and submit a request for service.
Emergency Contact
JPY Construction
Phone: (505) 991-7464
Gas
Emergency Examples
- Natural Gas or propane leak
Emergency Contact
PNM
Phone: (800) 687-7854
